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Terms of Sale

Terms of Sale 

  • The Hain Celestial Group, Inc. and its subsidiaries and affiliates (collectively, “Company”, “we” or “us”) strive to satisfy and delight our customers.  We have created our Website to further our goal of providing you with the highest quality products and services.  The following terms of sale (together with our Terms of Use which can be accessed above), Privacy Policy (which can be accessed above) and any documents referred to in them) (collectively, these “Terms of Sale”) apply to your purchase of our products on this Website.  If you do not agree to purchase our products subject to these Terms of Sale, our Terms and Use (which can be accessed above), and our Privacy Policy (which can be accessed above)), you will not be able to purchase products from our Website.  
  • You must be at least 13 years of age to make an online purchase. For more information, please see our Privacy Policy. (which can be accessed above)

Placing an Order Online

  • It’s easy to shop on our Website. If you would like to purchase an item, simply place an order by clicking the add to bag button on the website pages and following the instructions. Please note that all purchases are subject to availability and that we will not be bound to provide you with any products or services unless and until we accept your order and provide you with an order confirmation.

Payment Options

  • We accept MasterCard, Visa and American Express, Apple Pay, and Google Pay.  
  • Out-of-Stock and Back Orders
  • In the unlikely event that one or more of our products are out-of-stock, we will notify you via email that such product is out-of-stock and inform you of the anticipated shipment date.
Return Policy
    • We hope that you are satisfied with every purchase from our Website.  If, however, you are not satisfied with your purchase, we will gladly provide you with a replacement product or provide you with a refund of the original purchase price if the product is returned to us within thirty (30) days of the purchase date and product must be returned in new or gently used condition.  Please note that shipping, handling and sales tax charges are not refundable on returns.
    • To replace or return a product, you may contact customer service at fotbeauty@gmail.com

    Order Confirmation 

    • Once an order is confirmed you will receive an order confirmation by email.  A second email will be sent once the order has shipped. Orders can be tracked by accessing your online account or through the tracking information provided on the shipped notification email. 

    Communication

    • Order inquiries should be directed to fotbeauty@gmail.com  Please include your full name and e-mail address & order #.